TERMS AND CONDITIONS
Last Updated: December 17, 2024
1. About Zarwani.com
Zarwani.com ("we," "us," "our," or "Zarwani") is operated by RJ Trading, a business registered in Ahmedabad, Gujarat, India.
Contact Information: Email: team@zarwani.com
2. Nature of Our Website
Important: Zarwani.com is a product catalogue and information website only. We do NOT:
- Process any payments directly
- Handle product shipping or delivery
- Maintain inventory or stock products
- Act as a seller or merchant
What We Do: We provide product information and direct you to authorized sales channels:
- Amazon.in: Product purchases through Amazon are subject to Amazon's terms, conditions, return policy, and payment processing
- WhatsApp: Inquiries and potential purchases through WhatsApp are subject to terms discussed directly with us via that platform
3. Acceptance of Terms
By accessing or using Zarwani.com, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions and our Privacy Policy.
If you do not agree with these terms, please discontinue use of our website immediately.
4. Use of Our Website
4.1 Permitted Use
You may use Zarwani.com to:
- Browse product information and catalogues
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- View product images, descriptions, and specifications
- Access links to purchase products through Amazon.in
- Contact us via WhatsApp for inquiries
- Subscribe to newsletters or updates (if applicable)
4.2 Prohibited Use
You may NOT:
- Use automated systems (bots, scrapers) to extract data from our website
- Copy, reproduce, or republish our content without written permission
- Misrepresent yourself or provide false information
- Use our website for any illegal or unauthorized purpose
- Attempt to gain unauthorized access to our systems or databases
- Upload viruses, malware, or harmful code
- Harass, abuse, or harm other users or our business
4.3 Age Restriction
You must be at least 18 years old to use this website. If you are under 18, you may only use Zarwani.com with the supervision and consent of a parent or legal guardian.
5. Product Information
5.1 Accuracy
We strive to provide accurate product information, descriptions, images, specifications, and pricing. However:
- Product details are for informational purposes only
- Actual product specifications may vary
- Images may differ from actual products
- Prices displayed are indicative and subject to change
- We make no guarantee regarding product availability
5.2 No Warranty
We do not provide any warranty or guarantee regarding:
- Product quality, fitness, or merchantability
- Product availability or stock status
- Accuracy of product descriptions or images
- Pricing accuracy
All warranties, returns, and guarantees are provided by the actual seller (Amazon.in or through WhatsApp arrangements).
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6. Purchases and Transactions
6.1 Amazon.in Purchases
When you click links directing you to Amazon.in:
- You leave our website and enter Amazon's platform
- All transactions are governed by Amazon's Terms of Service
- Amazon's Privacy Policy, Return Policy, and Payment Terms apply
- We receive no payment information from these transactions
- We are not responsible for Amazon's fulfillment, shipping, or customer service
- Any disputes must be resolved directly with Amazon
6.2 WhatsApp Inquiries
When you contact us via WhatsApp:
- You are initiating a direct communication with Zarwani/RJ Trading
- Product availability, pricing, payment terms, and delivery will be discussed directly
- Any purchase arrangements made through WhatsApp are separate agreements between you and us
- Terms will be communicated and agreed upon through WhatsApp conversation
- Payment methods, shipping arrangements, and return policies will be specified at the time of purchase
6.3 No Payment Processing
We do NOT collect, process, or store any payment information on Zarwani.com. All payment processing occurs through:
- Amazon.in's secure payment gateway (for Amazon purchases), OR
- Payment methods agreed upon through WhatsApp communication (as discussed directly)
7. Intellectual Property Rights
7.1 Our Content
All content on Zarwani.com including but not limited to:
- Text, graphics, logos, images, and product photographs
- Website design, layout, and user interface
- Trademarks, trade names, and brand elements
- Compilation and arrangement of content
...is the property of Zarwani/RJ Trading or used with permission, and is protected under Indian intellectual property laws.
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7.2 Trademarks
"Zarwani," the Zarwani logo, and related marks are trademarks of RJ Trading. You may not use these marks without our prior written permission.
Third-party trademarks (including Amazon) displayed on our website are the property of their respective owners.
7.3 Limited License
We grant you a limited, non-exclusive, non-transferable license to access and view content on Zarwani.com for personal, non-commercial use only. You may not:
- Reproduce, distribute, or republish our content
- Use our content for commercial purposes
- Modify, adapt, or create derivative works
- Remove copyright or proprietary notices
8. User Accounts and Information
8.1 Account Creation
If we offer account registration or newsletter subscriptions:
- You must provide accurate and complete information
- You are responsible for maintaining account confidentiality
- You must not share your login credentials
- You must notify us immediately of any unauthorized access
8.2 Information You Provide
When you provide information to us (name, email, phone number), you:
- Confirm all information is accurate and truthful
- Grant us permission to use this information as described in our Privacy Policy
- Acknowledge we may contact you regarding products, updates, or inquiries
- May request deletion or modification of your information at any time
9. Third-Party Links and Services
9.1 External Links
Our website contains links to third-party websites including:
- Amazon.in product pages
- WhatsApp messaging platform
- Social media platforms
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- Payment gateways (when applicable)
9.2 No Endorsement or Responsibility
We are not responsible for:
- Content, privacy practices, or terms of third-party websites
- Products or services offered by third parties
- Transactions conducted on external platforms
- Disputes arising from third-party services
Your use of third-party websites is at your own risk and subject to their respective terms and policies.
10. Limitation of Liability
10.1 Website Availability
We strive to maintain continuous website availability but do not guarantee:
- Uninterrupted or error-free access
- Freedom from viruses or harmful components
- Accuracy or completeness of information
- Correction of defects or errors
10.2 No Liability for Purchases
Since we are a catalogue website only:
- We are NOT liable for products purchased through Amazon.in
- We are NOT responsible for shipping delays, damages, or defects
- We do NOT handle returns, refunds, or exchanges for Amazon purchases
- Any product-related issues must be resolved with the actual seller
10.3 Maximum Liability
To the fullest extent permitted by law, our total liability for any claims arising from your use of Zarwani.com shall not exceed ₹1,000 (One Thousand Rupees).
10.4 Disclaimer
ZARWANI.COM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
11. Indemnification
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You agree to indemnify, defend, and hold harmless Zarwani, RJ Trading, and our affiliates, officers, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:
- Your use of our website
- Your violation of these Terms and Conditions
- Your violation of any rights of third parties
- Any information you provide to us
12. Privacy and Data Protection
Your use of Zarwani.com is subject to our Privacy Policy, which explains:
- What information we collect
- How we use your information
- How we protect your data
- Your rights regarding your data
Please review our Privacy Policy carefully.
13. Communications and Newsletters
13.1 Email Communications
If you provide your email address:
- We may send product updates, promotions, and newsletters
- You can unsubscribe at any time using the link in our emails
- We will not sell or rent your email to third parties
13.2 WhatsApp Communications
When you contact us via WhatsApp:
- You consent to receive messages regarding your inquiry
- We may share product information, pricing, and offers
- You can request to stop receiving messages at any time
14. Modifications to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website.
Your continued use of Zarwani.com after changes constitutes acceptance of the modified terms.
We will update the "Last Updated" date at the top of this document when changes are made.
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15. Modifications to Website
We reserve the right to:
- Modify, suspend, or discontinue any aspect of our website
- Change product listings, information, or availability
- Update website features or functionality
- Remove or edit user-generated content
We are not liable for any modifications, suspensions, or discontinuation of services.
16. Governing Law and Jurisdiction
16.1 Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles.
16.2 Jurisdiction
Any disputes arising from these Terms and Conditions or your use of Zarwani.com shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra, India.
16.3 Dispute Resolution
Before initiating legal proceedings, we encourage you to contact us directly to resolve any disputes amicably:
- Email: team@zarwani.com
17. Grievance Redressal
17.1 Grievance Officer
For any complaints or concerns regarding our website, you may contact our Grievance Officer:
Email: jigna@zarwani.com
Response Time: We aim to acknowledge grievances within 48 hours and resolve them within 30 days.
17.2 Consumer Rights
Nothing in these Terms and Conditions limits your rights under the Consumer Protection Act, 2019 or any other applicable Indian consumer protection laws.
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18. Severability
If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.
19. Entire Agreement
These Terms and Conditions, together with our Privacy Policy, constitute the entire agreement between you and Zarwani regarding your use of our website and supersede all prior agreements and understandings.
20. Contact Information
For questions, concerns, or inquiries regarding these Terms and Conditions:
Zarwani.com (RJ Trading) Email: team@zarwani.com Website: www.zarwani.com
By using Zarwani.com, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.